Payment and cancellation
Payment and cancellation

Payment options

Domestic payment: Cash or card payment at the ticket office (EC card and credit card), advance bank transfer (only possible on request), invoicing afterwards, purchase and payment by voucher from the online ticket shop.
No American Express payment.

Foreign payment: Cash or card payment at the ticket office (EC card and credit card), advance bank transfer (only possible on request), purchase and payment by voucher from the online ticket shop.
No American Express payment.

Cancellation conditions

Cancellation is possible free of charge up to 14 days before the agreed date of the visit and must be made in writing. In case of a later cancellation of the contract or no-show, 100% of the agreed tour fee will be charged as a no-show fee.